KlearSkool Support
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Knowledgebase Categories
Alumni
(11)
Can I email alumni?
Forgot to invite someone?
Can I cancel or delete an alumni event?
Assignment
(8)
Who all can able to view assignment module in Klearskool?
How teacher can accept or reject an assignment submitted by a student?
How assignment can be tracked by an Employee?
Automatic Notifications
(4)
When are automatic notification triggered from Klearskool?
When is Email alerts automatically triggered in Klearskool?
When is internal messages automatically triggered in Klearskool?
Courses & Batches
(25)
Is it possible to import previous batch subjects and master fees while creating a new batch?
How to view batch summary?
How to activate or deactivate a batch?
Custom Import
(8)
Klearskool User Guide for Custom Import
How can I delete an export in custom import?
How can I view the custom import logs?
Custom Import - Plugin
(1)
Klearskool Custom Import – Employee Admission
Custom Report
(5)
Is it possible to edit a custom report? How can I delete a custom report?
How to create a custom employee report?
How can I create a custom student report?
Data Management
(5)
How can I edit or delete input values under category?
How can I add data or values in Data Management category?
How can I edit or delete category field?
Discussion
(6)
How can we edit a group and add new members to it?How can we delete a group created?
How can a user upload image or document while putting a post? What is the maximum image size?
How other users can put comments for the post in a group?
Employee Attendance And Leave Management
(13)
How can I generate the employees additional leaves report?
How can I reset employee leaves for an employee or for all the employees?
How can I edit the leave balance of an employee?
Enquiry and Registration
(10)
How to discard a registered applicant?
How to allot a student applicant to a course?
How applicants can be searched by registration number?
Event Creation & Calendar
(3)
How to delete an event?
How to edit an event?
How an event can be created in Klearskool and view it on calendar?
Fee Collection And Transactions
(20)
How can I view Student-wise Fees Report?
Can I collect and process all types of student fees from a single view?
How to exclude students when scheduling fee collections?
Fee Import
(3)
How to assign or unassign fee collections to a student?
How to assign fee collections to a student during admission?
About Fee import plugin…
Finance
(18)
Basic steps for creating fee structure in Klearskool
How can I edit or delete liability?
How can I create or add liability?
Gallery
(6)
How to publish an album?
How to delete an album/image category in gallery?
How can I delete or edit an image in an album?
Gradebook
(24)
How to generate different reports for gradebook
What is student term report?
How to debug when report card generation fails
Hostel
(24)
From where will we get the detailed report on hostel rooms?
How can we view the students who has not paid hostel fees?
How to list all the deleted hostel fee transactions?
Human Resources
(25)
How to edit and update an employee’s payroll in Klearskool?
How can we create payroll group in Klearskool 3.5
How can we add payroll category in Klearskool 3.5
Internal Messages
(4)
How can I delete a message?
How can I reply to a message?
How to access as well as send a message in Klearskool?
Inventory
(30)
How can I generate sales reports?
How can I edit or delete sales invoice?
How can I create a sales invoice?
Klearskool SMS
(6)
How to send an SMS to all Klearskool users in one shot ?
How to send an SMS to an employee department ?
How to send an SMS to an employee from Klearskool portal?
Library
(23)
How librarian can set maximum number of books issued to a student?
How can I track the status of the issued book?
What is custom tag and what is its use?
News Management
(9)
How to enable news comment moderation?
What is the use of news comment moderation?
How to delete a comment posted on news?
Online Exam
(14)
How can I view online exam report?
How to publish an online exam result?
How to reset an online exam? or How student can retake an exam?
Payslip Processing System
(7)
How to view employee payslip report in Klearskool 3.5
How to revert an approved payslip in Klearskool 3.5 ?
How to re-generate rejected employee payslip ?
Placement
(8)
How can I view the archived placement?
How to archive placement?
Is it possible to attendance status as well as placement status for student?
Poll
(7)
Can a user reopen a closed poll?
How to view the result of a Poll?
What is ‘Open for Polling’ option when a new poll is created?
Registration
(10)
How to discard a registered applicant?
How to allot a student applicant to a course?
How applicants can be searched by registration number?
Reminder
(9)
How can I edit or delete reminder settings for an event?
How can I create custom reminder?
How can I view and edit event reminders?
Reports
(14)
How can I download the reports? Why it shows the message as ‘In Queue’ when clicked on Export CSV against a report ?
How can I generate students fee head- wise report?
How can I generate students fees defaulters report?
Settings
(11)
Language list in Klearskool
What is add additional admission details?
What is the use of Active, Inactive or Delete field in admission additional details?
SMS Settings
(7)
How do I delete an SMS package?
How do I track SMS usage as Individual Schools?
How do I assign an SMS Package?
Student Attendance
(8)
How can students and parents view the attendance record?
How can we generate student attendance report for a batch?
How can we generate the student day-wise attendance report?
Student Management
(10)
Is it possible to set admission number as per my school register number?
What all modules/activities can students perform from their login?
How to view the list of the archived students?
Student Roll Numbers
(8)
Based on which all values, roll numbers can be regenerated?
Can I edit student sort order after assigning roll numbers?
How can I assign roll number for a complete batch in one go?
Task
(8)
How to edit or delete a task?
How can an assigner see to whom all the task is assigned?
Can we attach documents/pictures when assigning a task? What is the maximum size?
Timetable
(24)
Timetable Swap/Cancel Notifications
How to allocate different subject for different students on same period ?
How to assign or unassign a batch to an existing timetable ?
Transport
(28)
How to add vehicle certificate type
How can I add custom fields to record vehicle additional details?
How can I edit/delete the details of a vehicle in case I have entered wrong data ?
User Management
(5)
What is the use of ‘View All’ option in Manage User?
What are the different privileges available in Klearskool?
How can we assign privileges to an employee?